Booking & Cancellation
How do I book accommodation?
Book direct on our website or call reservations on +61 3 6335 5777 for assistance.
What are the cancellation terms?
Policies vary by rate type. Flexible rates allow cancellation within set windows; non‑refundable rates are stricter.
Does Country Club offer price matching?
Yes. If you find a lower eligible rate, contact our team and we will match it.
Accessibility
Is the resort accessible?
Yes. Wheelchair access is available across public areas and venues; accessible rooms can be booked on request.
Payment and Billing
Is a credit card required at check‑in?
A security pre‑authorisation may be taken on arrival to cover incidentals; release times vary by bank.
What payment methods are accepted?
Major credit cards and EFTPOS; surcharges may apply to some cards.
Safety & Security
What safety measures are in place?
Keycard access, smoke detection, CCTV in public areas and 24‑hour staffing.
Contact Info
How do I contact Country Club?
Phone +61 3 6335 5777 or email reservations@countryclubtasmania.com.au. The hotel is located at Country Club Avenue, Prospect Vale, and the Villas are at 10 Casino Rise, Prospect Vale.
General
Can I buy groceries onsite or nearby?
Groceries are not sold onsite, but supermarkets and convenience stores are nearby in Prospect Vale.
Is there an ATM on site
Yes. An ATM is available within the Resort.